Facilitation Mastery: From Draining Meetings to Driven Outcomes
Facilitation training for people who need meetings and workshops to actually move work forward.
Learn how to design and run sessions that create clarity, balanced participation, stronger decisions, and real follow-through. For managers, team leads, programme leaders and anyone responsible for getting a group to think, align and act.
Overview
Meetings consume a significant amount of organisational time, yet too many fail to produce clear outcomes. Research shows people spend nearly 23 hours a week in meetings on average, with 71% saying meetings are unproductive.
This Facilitation Mastery course will help you change that. It gives you practical skills to design and run meetings, workshops and group sessions that are clear, engaging, and focused on outcomes.
Over two practical days, you will learn how to structure sessions well, guide participation, manage group dynamics, and help people move from discussion to clarity, decisions, and action.
Audience
This course is ideal for managers, team leaders, programme managers, project directors, delivery leads, change leads, and anyone responsible for running sessions that need to move work forward.
Why Attend?
Most people do not need more meetings. They need better ones.
On this course you will learn to:
Run meetings that stay on track
Learn how to structure sessions so they stay focused and end with clear outcomes.
Design workshops people want to be part of
Create sessions that keep people engaged, make better use of their time, and lead to more useful conversations.
Get to decisions and next steps faster
Use practical facilitation techniques to help groups move through discussion and into clarity, alignment, and action.
Handle group dynamics with more confidence
Learn how to manage dominant voices, quiet participants, conflict, and resistance without losing momentum.
Facilitate across different settings
Build confidence running in-person, online, and hybrid sessions using tools and approaches that work in practice.
Take away tools you can use immediately
Leave with practical methods, activities, and facilitation structures you can apply straight away in your own meetings and workshops.
Booking
This course is running on 20 & 21 July 2026, at Radically in Auckland.
Course Outline
Day 1: Foundations of Great Facilitation
We lay the groundwork for effective facilitation by exploring mindset, foundational skills, and key frameworks.
- What makes sessions succeed (or fail)?
- Defining facilitation and exploring its impact
- Understanding your facilitation context
- Core facilitation frameworks
- Workshop design and agenda-building essentials
- Introduction to the Facilitation Canvas
- Exploring the role of AI in facilitation
- End-of-day reflections and retro
Day 2: Practising and Deepening Your Skills
Day two focuses on application — practising techniques, refining your style, and addressing real-world challenges.
- Morning check-in and recap of key takeaways
- Identifying and managing unhelpful behaviours in sessions
- Setting up physical and virtual spaces for success
- Tools, props, and practical facilitation tips
- Inclusive facilitation: supporting diverse needs and perspectives
- Online facilitation: tools and techniques for digital delivery
- Live facilitation practice and feedback
- Building trust and presence as a facilitator
- Decision-making techniques and frameworks
- Asking powerful questions and reading the room
- Stakeholder alignment: real-world activity and application
- Final reflection and course wrap-up
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