Big Room Planning at Vodafone

In late 2018, Vodafone New Zealand used Big Room Planning to improve customer experience and strengthen delivery across the organisation. The business needed a better way to align priorities, coordinate work across teams, surface dependencies, and build momentum behind a major programme of change.

Radically was engaged to help create the foundations for that shift. We worked with Vodafone to bring leaders and teams together around shared outcomes, clearer priorities and stronger delivery commitments.

Big Room Planning became the starting point: a high-impact planning event designed to align people, work and decisions at scale.